What our clients have to say.

Being full time wedding photographers for over 11 years there is nothing more important to us than delivering consistently beautiful images. They are quite literally the foundation of our business. While outsourcing became necessary many years ago, it had always been a frustrating experience. We worked with several other companies and the images they delivered were always "in the ballpark" but never what we could deliver...

← Back to Help page

Do you work with Lightroom presets?

We work with a number of presets from companies such as Mastin Labs, VSCO, Tribe Archipelago, Noble Signature and others. We also can work with you to create custom presets, or use your own provided presets for application with your orders.

← Back to Help page

What services does Pxlvue provide?

With our post production services we'll process your images, by hand, and apply adjustments according to your chosen preferences for exposure & color correction. This includes cropping and other standard adjustments & features listed here, resulting in a consistent and cohesive final product...

← Back to Help page

Can Pxlvue cull my images?

We do offer culling as an additional option with each order. We carefully chose images to showcase your very best work. On the order form you can chose a fixed number or a percentage of images to omit. There are several aspects in which images we choose to keep and omit...

← Back to Help page

What are your turnaround times?

From when both the order form and your files are received here, our Express turnaround time is 3 to 5 business days with our Express services, and 5 - 10 business days with our Standard and Pro services. Orders submitted containing 1500+ images may require extended turnaround based on availability…

← Back to Help page

What file formats do you accept?

We can work directly with your Adobe Lightroom Classic (v8) Catalog & provided Smart Previews. This is generally the easiest way to transfer your images to us for editing, and us to deliver back to you.

If you don't use Adobe Lightroom...

← Back to Help page

How do I submit my files?

Upon submitting your order you'll be asked to upload a ZIP file containing your Adobe Lightroom Classic or CC/6 Catalog + Smart Previews. Once we receive the order form, we'll download the files and let you know they've been received here....

← Back to Help page

Working with Lightroom Catalogs

When receiving your Lightroom Catalog file back form us, unzip and replace your existing catalog file with this new file, keeping the filename the same as the original. You may want to double check to make sure your original Raw files sync back up within Lightroom to insure maximum resolution when exporting the images...

← Back to Help page