From when both the order form and your files are received here, our Express turnaround time is 3 to 5 business days with either a Standard or Pro order the turnaround is or 5 - 10 business days. Orders submitted containing 1500+ images may require extended turnaround based on availability for time required to complete services. Proof Preview's and free trial order turnaround is typically 3 - 5 business days.
All turnaround times are calculated with business days, excluding weekends and US holidays. Orders received after 5 pm Monday through Thursday, after 12pm Friday, or on a weekend or US holiday are received the next operating business day and will be scheduled with the appropriate turnaround for each order.
Multiple orders are staggered and scheduled at the next available date, and adding more than one editor to your account may reduce greater turnaround times.
When orders are completed we typically deliver files throughout the business day 9am - 6pm PST, however during peak season file delivery may be as late as 12am PST on the night of the scheduled completion date.
All requests for rush orders are scheduled at next available date. Upon receiving your order we'll reply with the earliest available date and surcharge required to complete your rush order.
Please use this business day calculator to help you determine which turnaround option will work best when placing your order to meet a specific deadline: Business Day Calculator